Key takeaways
- A real, traceable company: founded 1999, owned by LivePerson from 2007, sold to Ingenio, LLC in March 2023 — the sale is documented in LivePerson’s press release and SEC filings.
- Transparent pricing: each advisor shows a per-minute rate; new clients get 3 free minutes plus 50% off the first session, capped at $50.
- A written safety net: the Satisfaction Guarantee pays up to $50 in credit to try another advisor after a first paid session with a new advisor, if you ask within 7 days.
- Two rules worth knowing: refunds are discretionary and must be requested within 7 days, and unused balances can draw a $5 monthly fee after 12 months of inactivity.
- A reading is a perspective to think with. Platform legitimacy protects your money and your data; it does not certify any advisor’s accuracy — which is why the first session is best treated as a test.
The four questions inside “is it legit?”
People asking whether Kasamba is legit are usually asking one of four things. They have different answers, and only some can be checked from outside.
| You’re really asking… | What the record shows | Verdict |
|---|---|---|
| Is it a real company, not a fly-by-night site? | Operating since 1999; owned by LivePerson 2007–2023; now owned by Ingenio, LLC (an Alpine Investors portfolio company) | Yes — verifiable |
| Does it charge fairly and transparently? | Per-minute rates shown on every advisor profile; public member terms; card, debit or PayPal; a capped, written new-client offer | Yes — with fine print worth reading |
| Will it protect me if a reading goes badly? | Satisfaction Guarantee (up to $50 credit for another advisor); discretionary refunds requested within 7 days | Partly — credit, not cash; short windows |
| Are the psychics real and accurate? | Kasamba screens advisors and shows reviews, but its terms say it doesn’t guarantee advisors’ qualifications, claims or predictions | Can’t be verified by anyone — test it yourself |
That last row is not a criticism of Kasamba; it is true of every psychic platform. There is no licensing body for psychic readers and no independent way to audit predictions. A legitimate platform is one that is honest about the money and gives you a way out when a session doesn’t work — Kasamba does both. Whether a particular reader is worth your time is a judgment you make in the first minutes of a session.
Who owns Kasamba
Ownership is the easiest part of legitimacy to verify, and Kasamba’s is unusually well documented because a public company owned it for sixteen years.
| When | What happened | Where it’s documented |
|---|---|---|
| 1999 | Kasamba launches | Kasamba’s homepage (“since 1999”) |
| 2007 | LivePerson, a Nasdaq-listed chat-software company, acquires Kasamba | LivePerson press release, March 23, 2023 |
| March 2023 | LivePerson sells Kasamba to Ingenio, LLC, “a portfolio company of Alpine Investors” with more than 30 marketplace and media brands, led in the U.S. by Keen and Purple Garden | LivePerson press release; LivePerson’s 2023 SEC filings |
| February 2026 | Current Member Terms take effect; the contracting party is Kasamba Inc. | Kasamba Member Terms and Conditions |
What this means for you is mostly reassurance, not a change in how the site works. Kasamba still runs as its own platform with its own advisors, reviews, account and offer. Shared ownership with Keen and Purple Garden doesn’t mean shared readers or shared balances — a reader’s reviews on Kasamba describe their work on Kasamba.
How the money works
Kasamba is a per-minute marketplace: each advisor sets a rate, and you pay for the minutes you are connected by chat or phone. On November 5, 2026, the featured advisors on its homepage listed rates from $2.49 to $10.99 per minute; individual advisors can be above or below that.
- The new-client offer: 3 free minutes plus 50% off your first session, after you register and enter billing information. Kasamba’s wording: new clients only, one-time use, can’t be combined, and “promotion limited to $50 spending.” What it is worth at different rates is worked out in First-reading offers, checked.
- Payment: credit card, debit card or PayPal kept on file. You can also pre-load a balance.
- The inactivity fee: if you leave a positive balance untouched for 12 months, Kasamba’s terms allow a $5 monthly maintenance fee until the balance is used up, and the account can be closed after 12 months without use. The fix is simple: don’t pre-load more than you plan to spend.
What protects you when a reading goes wrong
This is where Kasamba is stronger than many platforms, and also where the details matter most.
| Protection | What it gives you | Conditions |
|---|---|---|
| Satisfaction Guarantee | Up to $50 in platform credit to try another advisor | Your first paid session with a new advisor; request within 7 days; not used in the previous 30 days; credit, not cash; holistic services excluded |
| Refund (member terms) | A refund “in certain limited circumstances,” at Kasamba’s discretion | Request within 7 days of the end of the session |
| Your transcript | Chat sessions leave a written record you can review | Kasamba’s terms say it isn’t required to keep transcripts indefinitely — save your own copy |
Read the guarantee as what it is: a second chance with a different reader, paid in credit. It is not a cash-back promise, and it is built around the moment most people need it — a first session with a reader who turned out not to fit. To use it, contact Kasamba Support within the 7 days with the order ID or date and the advisor’s name.
How to use a reading well
The sessions worth paying for share three features: one specific question, a time limit you set before connecting, and a reader who engages with the details of your situation rather than offering statements that could fit anyone. If a reader introduces a new problem that costs extra to fix — a “curse,” a “block,” an urgent ritual — or asks you to pay or talk outside the platform, end the session. That script is the oldest one in the industry, and leaving the platform also leaves its protections behind.
Who Kasamba suits — and who should look elsewhere
| Kasamba fits well if… | Look elsewhere if… |
|---|---|
| You want to explain a situation in writing — chat lets you be precise and keep a record | You want to see the reader on video — Kasamba is chat and phone; Purple Garden has live video |
| Your first session will run 15–25 minutes — the half-off offer is worth most there | Your first session is a single 10-minute question with a low-priced reader — a flat $30 credit may cover more |
| You want a written guarantee in case the first reader doesn’t fit | You need a cash refund guarantee — the guarantee pays in credit |
| You have one clear question about love, a decision or timing | Your question is still vague — start with the free Do What Fits matcher |
Start with the new-client offer
The free minutes and the half-off session are the cheapest way to find out whether a Kasamba reader fits your question. If video matters more to you, Purple Garden is the alternative.
kasambaPsychics & astrologers · chat & phone · 24/7
3 free minutes + 50% offNew clients · billing details needed to activate
purple gardenThe video alternative · video, voice & chat
$30 free creditNew clients · credit applied with your first purchase
Partner links: MysticDo may earn a commission at no extra cost to you. Offers are set by each platform, are for new clients, and can change — the live terms are on their sites.
Using Kasamba safely: a five-step routine
- Pick the reader before you pick the minute count. Read the profile’s specialty and the spread of reviews, not just the star average. A stated specialty that matches your question (love, career, mediumship) matters more than the rate.
- Write one question and a time limit. “What is really going on between us, and what is likely over the next three months? Fifteen minutes.” The free minutes start the moment the session does.
- Give little context up front. Let the reader bring the specifics. You learn more about their fit from what they notice than from how they reflect your story back.
- End early if it turns generic. Statements that could fit anyone in the first few minutes are your cue. Ending a session is normal on a per-minute platform.
- Use the guarantee if it didn’t fit. Within 7 days, contact Support with the order ID or date and the advisor’s name. Save the transcript first.
For the platform-neutral version of these checks — the classic scam scripts, and how to tell cold reading from engagement — see How to tell if an online psychic is legit.
Sources (read November 5, 2026)
- LivePerson. (2023, March 23). LivePerson divests Kasamba [Press release]. pr.liveperson.com
- LivePerson, Inc. (2024). Form 10-K for fiscal year 2023 (sale of Kasamba to Ingenio, LLC, closed March 20, 2023). sec.gov
- Kasamba. Member Terms and Conditions (effective February 24, 2026). kasamba.com
- Kasamba Support. FAQ: Satisfaction Guarantee. support.kasamba.com
- Kasamba. New-client promotion terms, psychic reading 50%-off page. kasamba.com
- Federal Trade Commission. (2002). FTC charges “Miss Cleo” promoters with deceptive advertising, billing and collection practices. ftc.gov
FAQ
Is Kasamba a scam?
Who owns Kasamba now?
Does Kasamba give refunds?
Are Kasamba psychics real?
Is it safe to put my card on Kasamba?
Are Kasamba and Keen the same company?
How much does a first Kasamba reading cost?
This guide follows MysticDo’s content methodology: Problem → Context → Options → Differences → Risks → Decision Criteria → Recommendation Path → Action. Facts are taken from Kasamba’s own terms and support pages, LivePerson’s press release and SEC filings, read on the date shown. We have not tested readings for accuracy and we don’t rank individual advisors. MysticDo earns a commission through the partner links on this page; that does not change what the record shows. See the methodology page.